Business approaches to change such as the Harvard Business School “Reflected Best Self” have been established for some time.
However, underpinning any professional development would first be a need for personal transformation. Before thinking of transformations in UX (or any other) practice, a reflection of what we individually need or want going forwards in life would make a good foundation for whatever we do next.
Where transformations start is perhaps the question to begin with. If so, then surely transformations start with understanding yourself, before thinking about others.
Transformation could be described as a cycle of learning going through reflection, decision, action and back to reflection. Though cyclic, a successful transformation would take you beyond the point you started be this at mental, spiritual or geographical level.
The discussion group started with this topic framing. Their contributions are summarised as follows.
- conscious knowledge of one’s own character, feelings, motives, and desires
- More internal than external.
- knowledge of the true self, that is the actual situation we find ourselves in
- Comes from within and from being honest to oneself. Can include core motivations and life questions such as having/finding purpose and meaning.
- Difference between self awareness and self-realisation?
- If you don’t think there’s a need for you to change, you’ll never change.
What goal(s) do you want?
- An exploration (goal is the journey, not a specific result)
- Learn new knowledge and skills.
- Impact (making tangible outcomes on self or others).
To what level do you want to go?
- Just for yourself.
- For a group or community.
- For society.
What you need/want to learn?
- Greater awareness.
- New/alternative approaches.
- Specific knowledge and skills.
What yardstick will you use?
- Happy to use old ones.
- Want to learn new ones.
- Ask the opinion of others.
New ideas from:
- Preparedness to let go of, or grow beyond current positions and preconceptions.
- Seek new people, thinking and unfamiliar topics (stepping out of your comfort zone).
Possible sources include:
- Team mates/Colleagues.
- Online learning (e.g., Coursera)
3. Duration (per individual goals)
- How long (short exercise vs. on-going)?
- Always review (feedback is valuable).
- Personal targets.
- Honesty on approach and yardsticks that make sense for you.
4. Action (per individual goals)
- Be confident/Be informed.
- Walk the talk/Learn by doing.
- Make that difference.
▪ Using UX as a methodology to achieve goals.
▪ Learning how to learn (for new skills and meaningful goals).
As a user:
- No one fix or answer for a question.
- People’s age and background will influence their perception.
As an experience:
- What we have been through.
- Always different experience.
- Constantly changing through time.
- Using old or develop new ones.
- Own self-assessment or trusted assessment by others.
- Making better/different decisions than before.
The takeaway for each UXSG 2016 attendee will be personal and would be well placed if starting with asking fundamental questions of themselves (hence ‘1. Internal’ above is the largest section). At a personal level there is no right or wrong, nor will there be a single answer. Transformations are personal but the experience/outcomes can be shared (hence the UXSG community!). If we better understand ourselves, we can better and understand and engage with others.